Western Union Manager, Operations Support in Vilnius, Lithuania

Job Title: Manager, Operations Support

Requisition #: 1703395

Do you imagine yourself being surrounded by a diverse and challenging environment? How about working for a global fintech company and leading a department that is passionate about serving our customers and preventing illegal financial transactions?

We’re seeking a Manager, Operations Support (Reaccreditation) to work in ourVilnius office . In this role, you will be responsible for the oversight of the Reaccreditation function, covering a variety of jurisdictions where WU Payments is licensed to offer services. You will be primarily responsible for ensuring all aspects of global and regional Anti-Money Laundering-related policies are adhered to.

The role requires you to stay up to date with relevant legislation and what is happening in the regulatory environment and how this may impact the business; you will be required to work closely with global colleagues to ensure consistency of approach and sharing of best practice. At times there may be a requirement to support global teams with their accreditation/reaccreditation activities.

This role is also responsible for contributing to global Compliance policies and translating those policies into practical application; ensuring proportionate and relevant controls are in place to monitor adherence.

Sound interesting? Here are somespecifics:

  • Responsible for ensuring theReaccreditation teams have the appropriate training, skills and experienceto perform the function

  • Provide support and guidance to teammembers on complex queries

  • Maintain oversight of key functions toensure SLAs are met

  • Provide advice and support on AMLissues to other areas of the business

  • Provide quantative and qualitativeinformation on accreditation processes

  • Capacity planning

  • Monitor the effectiveness of risks andcontrols, implementing changes as required

  • Monitor the effectiveness of procedures

  • Contribute to the development ofCompliance Policies and translate into key stroke procedures

  • Contribute to local and global projectsas required

  • Support the wider operational teams asrequired

What you will need to succeed:

  • 5-7 years of relevant working experience in Anti-Money Laundering orOperations support

  • Bachelors' degreeor its equivalent

  • Effectivecommunication skills in both verbal and written English with ability to deliverdifficult messages effectively, strong presentation skills.

  • Ability to useanalytical skills in order to identify problems and provide solutions

  • Capability towork and prioritize effectively under stress or in difficult situations

  • High attention todetail and ability to be confident in decision-making

What will make you stand out:

  • Speakingadditional foreign language

What’sin it for you?

  • Ongoing learningand career development opportunities

  • Ability to beinvolved in process improvements, initiatives and project work

  • An interestingmulticultural working environment

  • Ability tocollaborate and link across borders with sector and technical experts in allparts of our business supported by cutting edge technology and systems

  • An attractivebase salary is on offer depending on skills and experience, along with acomprehensive benefits package

  • As a member ofour team you will be also be involved in our global employee recognitionprogram

Whatit’s like here:

Western Union Business Solutions helps companies to compete globally with Foreign Exchange solutions. Our customers send cross border payments, and reduce currency exposures through hedging and risk management services. Our online service helps companies spend less time handling international payments and worrying about foreign exchange exposure, ultimately giving them more time growing their businesses. And we’re just getting started!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together on teams. Who knows, your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or other protected category. If you have a disability or special need that requires accommodation, please contact us at careers@westernunion.com.